There has been much discussion
lately about pilots' and controllers' respective responsibilities
for accurate verbal communications. Several recent ASRS reports present
suggestions aimed at improving communication on both sides. We begin
with a Captain's account of a clearance misinterpretation that led
to a rejected takeoff.
- Tower gave
us, Company X15, position and hold [on] Runway 12R "for spacing."
As we set the brake we thought we heard, "Company X15 right
turn, right turn you are cleared for takeoff." I responded,
"Company X15 right turn, right turn cleared for takeoff Runway
12R." We next heard, "Tower, Company Y15, verify that
clearance was for us." We aborted immediately (from taxi speed)
and called "Company X15 aborting." Tower instructed us
to clear to [the] right and taxi back to the end, which we did.
Company Y15 took off, and then we did.
It appears that we took their similar call sign. We made a mistake.
Factors:
- Taxiing
out, we were told to anticipate a left turn. The "right
turn, right turn" helped to suck us in.
- We
were not told "traffic departing crossing runway"
when we were put in position.
- (The
Tower did not state the runway, to my knowledge.
After a similar incident years ago (I was the cleared one), I started
always using call sign and runway on Tower frequency. If we all
used call sign and runway on Tower frequency, would it not be a
step in the right direction to avoid such incidents?
Including the runway in
the takeoff clearance as well as crossing clearances would help prevents
such incidents, too.
A
popular punctuation joke presents a "Dear John" letter in
two versions, each version consisting of the same words, but quite
different meanings. Excerpts follow:
Version
1
"...I have no feelings
whatsoever when we're apart. I can be forever happy will
you let me be yours?"
Version
2
"...I have no feelings
whatsoever. When we're apart, I can be forever happy. Will you let
me be?"
The analogy in pilot-controller
verbal communications is the pause where it falls in the transmission,
and how long it lasts. A recent Captain's report to ASRS illustrates
the confusion that can result when the timing of the pause is off.
- Upon receiving
takeoff clearance, Tower modified the SID to fly runway heading
(010°). Upon climbing through 1,000 feet MSL, Tower instructed
us to do the following:
"[Aircraft call sign] Start your turn to heading 030° (same
as SID) pause/breath at 4,000 feet contact [Departure]
on 120.9."
What the Tower meant to say was:
"Start your turn to heading 030° at 4,000 feet. Contact
[Departure] on 120.9."
Depending on where the pause/breath was taken, the instructions
from Tower have different implications. After contacting [Departure],
they asked our heading and advised us of traffic...ahead. We acknowledged
the traffic in sight and asked if they wanted us back on a 010°
heading. Several seconds went by. Then [Departure] assigned us a
heading of 350°, direct [fix] when able.
Many small airplanes have
impulse magnetos installed which use sensitive spring-loaded coupling
to produce a series of sudden rotations and hot sparks
during starting. If the magnetos are on, even the slightest manual
turn of a prop may be enough to snap the magneto and start the engine,
as this unlucky pilot discovered:
- The airplane
had been having difficulty starting... The battery had just been replaced.
I tried to start the engine without success and got out to adjust
the prop. I neglected to turn off the magnetos and when I moved the
propeller, the engine started. The prop hit me on the head and right
elbow. I was hospitalized for 5 days. The incident could have been
prevented if I had been certain I turned off the magnetos.
Any pilot hand-turning a
prop should make sure the magnetos are in the off position. In addition,
hand-propping is never a one-person job. A second person is always needed
in the cockpit to apply brakes.
ASRS
hears occasionally about passengers who are legally authorized to
carry weapons on board aircraft, but who may not be up to the serious
responsibilities involved. A recent report from an air carrier Captain
explains:
- During preflight
preparations, a properly identified employee of [government agency]
presented herself to me in the cockpit to identify herself as an armed
passenger. She expressed some apprehension about the flight because
of (innocuous) comments made by the gate agent about the extra fuel
we were taking on board for the longer than normal flight, due to
unusually strong headwinds. I assured her that there was nothing to
be concerned about.
After she left the cockpit, my First Officer, who had had a better
view of her...than I had, expressed concern to me. The armed passenger
... was physically shaking, obviously because of her fear of flying.
I had her brought back to the cockpit, where I told her I had serious
reservations about carrying an armed passenger who wasn't in complete
control of herself. She said that her travelling companion had arrived,
that [the companion] had a calming effect, and that she would be OK.
Since she did appear to have calmed down at least some, we departed
with her aboard.
During the flight, the Lead Flight Attendant commented more than once,
that our armed passenger, while calmer than at the beginning, was
still obviously nervous.
If confronted with similar circumstances in the future, I will not
carry an armed passenger who is not in full control of him/herself...
As this crew discovered,
armed passengers gripped by the fear of flying may not exercise the
best judgment. Other flight crews who find themselves in this situation
have the option of requiring the armed passenger to unload and check
the gun as cargo, or if the nervous flyer refuses, to deplane both passenger
and weapon.
In
March 1998, CALLBACK reported an incident
involving a legally armed passenger another white-knuckle flyer
who left his gun and holster in the aircraft lavatory during
flight, where it was later discovered by a flight attendant. In a
similar incident reported to ASRS, the forgetful passenger was not
nervous just inexcusably careless:
- We got the
paperwork at the gate for an armed individual traveling alone... His
agency was listed as a government agency... He explained he was a
special agent with the government agency and was transporting evidence.
After leaving the aircraft at [destination], I was approached by several
flight attendants who explained they had found a gun in a seatback
pocket. It was the government agency guy's piece [gun] still
in its little black waist pouch. The [gate] agent was busy paging
this guy to come back to the gate. I do not know if he ever came back
for it.
We have a gaping hole in our security procedures. We have lots of
controls in place to [prevent] getting a weapon onto the airplane,
but nothing to ensure that it gets off the airplane! Thank goodness
it was found by a crew member.
Perhaps we should have a procedure in place to have the individual
show the piece [gun] or confirm to the crew on their way out that
they have it. It is not very hard to imagine a passenger with that
gun on the next flight of the airplane. Also, an authorized weapons
carrier could intentionally leave it hidden on a place for a co-conspirator
to use on a later flight, and we would never know, since we have no
way of checking that the [gun] made it off the airplane with the person.
An article in the February
issue of CALLBACK (#248) described a GA pilot's disorientation during
a gyro failure in instrument weather conditions. Distracted during the
emergency by a spinning heading indicator and see-saw attitude indicator,
he later reflected, "All
my initial and recurrent partial panel training has been accomplished
using suction cup style covers over the attitude and heading indicators.
In this actual event, I found it difficult to ignore the erroneous information
presented by these instruments."
A number of readers empathized
with this pilot's predicament, and a few took us gently to task for
not mentioning the obvious:
- Had
I the opportunity, I would point out to the reporter that there is
nothing to prevent him/her from sticking a couple of these suction
cup covers in close proximity to those critical instruments and in
the event of a failure, [to] cover those malfunctioning instruments
with the suction covers. There wouldn't be time to use them in every
case, but in many cases there would.
An elegantly simple solution
that other pilots flying "actual" will want to consider.